International Security Networks Privacy Policy

Last updated: 06/01/2025

1. Introduction

At International Security Networks (ISN Security), we are committed to protecting the privacy and security of the personal information we collect, store, and process. This Privacy Policy outlines how we handle personal information, our responsibilities in protecting it, and the rights of individuals regarding their data.

Our operations, which involve the development of software and hardware for gated community access control, necessitate the collection of personal information. However, we adhere to strict data protection measures to ensure confidentiality, integrity, and privacy in line with ISO 27001 standards and relevant data protection laws.

2. Scope of the Policy

This Privacy Policy applies to all personal information collected, processed, and stored by ISN Security, including data related to residents, guests, community administrators, vendors, and employees. It covers all activities, both digital and physical, related to the collection and processing of personal information.

The policy applies to all ISN Security employees, contractors, third-party service providers, and any entity that interacts with our systems and data.

3. Information We Collect

ISN Security collects only the personal information necessary for the functionality of our security systems and services. This includes:

  • Personal Identification Information: Names, phone numbers, email addresses, and physical addresses.
  • User Profiles: Information related to residents, guests, community administrative bodies, and vendors.
  • Access Control Information: Data related to system access, including timestamps, authorized personnel information, and system interactions.

We do not collect or process sensitive personal information, such as financial data, unless required for specific legal purposes, and we do not collect any personal information unrelated to the operation of our access control systems.

4. Purpose of Data Collection

ISN Security collects personal information exclusively for the following purposes:

  • To ensure secure access to gated communities and institutions that use our systems.
  • To provide notifications relevant to access and security events for residents, guests, and community administrators.
  • To maintain accurate user profiles for managing community security and access control systems.
  • To comply with legal and regulatory requirements related to data protection and security.

We do not use personal data for advertising or marketing purposes, and we do not sell, rent, or share any personal data with third-party entities unless explicitly required by law.

5. Legal Basis for Processing Personal Data

ISN Security processes personal information under the following legal bases:

  • Contractual Necessity: We collect and process data required to fulfill the services we provide to gated communities and institutions.
  • Legitimate Interests: We process data to maintain and enhance the security of our systems, prevent unauthorized access, and protect our customers and users.
  • Legal Obligations: We may process personal information to comply with legal obligations, such as responding to requests from law enforcement or regulatory bodies.

6. Data Retention

ISN Security retains personal data only for as long as it is necessary to fulfill the purposes for which it was collected or as required by law. Specifically:

  • ● User profiles and access logs are retained for a period of 24 months to support security auditing, compliance, and incident investigations.
  • ● After the retention period expires, personal information will be securely deleted or anonymized in accordance with our data retention and destruction policies.

7. Data Security Measures

ISN Security employs stringent security measures to protect personal information from unauthorized access, disclosure, alteration, or destruction. These measures include:

  • Encryption: All personal data is encrypted both at rest and in transit using industry-standard encryption protocols.
  • Access Control: Access to personal data is restricted to authorized personnel only, based on role-based access controls (RBAC) and multi-factor authentication (MFA).
  • Auditing and Monitoring: We continuously monitor our systems for unauthorized access and suspicious activity. Detailed logs are maintained to ensure accountability.
  • Data Minimization: We only collect and process the minimum amount of personal data required for our operations.
  • Security Reviews and Audits: Regular internal and external audits are conducted to ensure compliance with security standards, including ISO 27001.

8. Third-Party Sharing

ISN Security does not share personal data with third-party entities for commercial purposes. However, in the following circumstances, data may be shared with third parties:

  • Service Providers: We may share data with third-party service providers (e.g., cloud hosting services) to maintain and enhance the security and functionality of our systems. All third-party providers must comply with our strict data protection requirements.
  • Legal Compliance: We may disclose personal information if required by law or in response to a lawful request by public authorities (e.g., law enforcement agencies).
  • Contractual Obligations: In rare cases, data may be shared with third parties for purposes directly related to fulfilling our contract with clients, such as for implementing security upgrades or incident investigations.

All third-party interactions are governed by strict contractual agreements, including non-disclosure and data protection clauses in line with ISO 27001 requirements.

9. User Rights

Individuals whose personal data we process have the following rights under data protection laws:

  • Right to Access: You have the right to request access to the personal data we hold about you, along with information on how we process it.
  • Right to Rectification: You may request correction or updating of inaccurate or incomplete data.
  • Right to Erasure: You have the right to request the deletion of your personal data under certain circumstances, such as when it is no longer necessary for the purpose for which it was collected.
  • Right to Restriction of Processing: You may request that we restrict the processing of your personal data in certain situations.
  • Right to Data Portability: You may request to receive your data in a structured, commonly used, and machine-readable format.
  • Right to Object: You may object to the processing of your personal data, particularly if it is processed based on legitimate interests or for direct marketing purposes (which we do not engage in).
  • Right to Withdraw Consent: Where consent is the legal basis for processing, you may withdraw your consent at any time.

To exercise any of these rights, please contact us at info@isnsecurity.com. We will respond to your request within 30 days.

10. Data Breach Notification

In the event of a data breach that involves personal data, ISN Security will:

  • Notify affected individuals as required by law, particularly if the breach poses a high risk to their rights and freedoms.
  • Report the breach to the relevant data protection authority within 72 hours.
  • Take immediate corrective actions to contain and mitigate the breach.

11. Changes to This Privacy Policy

ISN Security reserves the right to update this Privacy Policy at any time to reflect changes in our practices or legal requirements. Any changes will be communicated to users via our website or through direct communication.

12. Contact Information

If you have any questions or concerns about this Privacy Policy or the way we handle your personal information, please contact:

International Security Networks (ISN Security)
2655 N Ocean Dr #501, Singer Island, FL 33404
+1 (561) 863-8900
support@isnsecurity.com